Frequently Asked Questions

How do I know whether therapy is right for me?

You do not need to be in crisis to benefit from therapy. Therapy may be helpful if you are feeling overwhelmed, experiencing anxiety or sadness, struggling in your relationships, navigating a transition, processing a difficult experience, or wanting to better understand yourself.

Your therapist can help you explore what brought you to therapy and identify goals that feel meaningful to you.

What can I expect during my first session?

Your first session is an opportunity for you and your therapist to begin getting to know one another. Your therapist will ask about what brings you to counseling, your current concerns, relevant history, and what you hope to gain from therapy.

You will also have an opportunity to ask questions. Together, you and your therapist will begin discussing your goals and determining an approach that fits your individual needs.

What happens during ongoing therapy sessions?

Therapy sessions generally involve open, collaborative conversations about your thoughts, emotions, experiences, challenges, and progress. Depending on your needs, sessions may also include learning coping strategies, exploring patterns, processing difficult experiences, and practicing new skills.

Therapy is personalized, so your experience may look different from someone else’s.

How long are therapy sessions?

Most individual therapy sessions last approximately 50–60 minutes. The length of couples, family, group, or specialized sessions may vary.

Your therapist will explain the expected session length before services begin.

How often will I attend therapy?

Many clients begin with weekly or biweekly appointments. The appropriate frequency depends on your needs, goals, availability, insurance coverage, and your therapist’s clinical recommendations.

You and your therapist will discuss a schedule that supports your treatment.

Is therapy confidential?

Protecting your privacy is an important part of therapy. Information shared during sessions is generally kept confidential and is not released without your written authorization.

However, confidentiality has legal and ethical limitations. These may include concerns involving immediate safety, suspected abuse or neglect, certain court orders, and other circumstances required by law. Your therapist will explain confidentiality and its limitations during the informed-consent process.

Do you accept insurance?

Yes. Healing Path Counseling Services, LLC works with several insurance providers. Please visit our Rates and Insurance page for a current list of in-network plans.

Coverage varies by plan, therapist, and service. We encourage you to contact your insurance provider to confirm your benefits, deductible, copayment or coinsurance, and whether authorization is required.

What therapeutic approaches do you use?

Our therapists draw from evidence-based approaches that may include Cognitive Behavioral Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), and mindfulness-based techniques.

The approach used will depend on your needs, goals, preferences, and the therapist’s training. Not every approach is appropriate for every client, and your therapist will work collaboratively with you to develop an individualized treatment plan.

Do you offer in-person and telehealth therapy?

Yes. We offer both in-person and telehealth appointments. Telehealth services are available to eligible clients who are physically located in a state where their therapist is authorized to practice at the time of the session.

How do I schedule an appointment?

Select the Request an Appointment button or email ashleydecou@HPCServices.org with the subject line “Therapy Appointment Request.”

Please include only basic contact and scheduling information. Do not include sensitive, confidential, or emergency information in an ordinary email.

What is your cancellation policy?

Appointments canceled with less than 24 hours’ notice—and appointments missed without notice—may be subject to a $100 fee. This fee cannot be billed to insurance.

Please review your intake paperwork for the complete cancellation policy.

What should I do in an emergency?

Healing Path Counseling Services, LLC does not provide emergency or crisis-response services, and email is not continuously monitored.

If you are experiencing an immediate or life-threatening emergency, call 911 or go to the nearest emergency department.